Refund policy

RETURN POLICY

All sales are final. If there is a problem with your purchase when you receive it, please contact us immediately at bellcake.co@gmail.com.

Unfortunately, we cannot accept returns. Please get in touch if you have questions or concerns about your specific item.

REFUNDS

We will notify you once we’ve received and inspected your concerns to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we approved your refund, please contact us at bellcake.co@gmail.com.

DAMAGES, ISSUES AND EXCHANGES

Please inspect your order upon receipt and contact us immediately if the item is defective, or damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right by issuing a refund or replacing the product.

Inspect All Details: Please inspect all items carefully before purchasing them. All items we carry are handmade and may have imperfections.

Colors: Jewelry & accessories might lose vibrancy over time. Follow the care instructions on the listings to avoid color loss. Care for the items is the customer's responsibility and the quality of the material is not warranted by BellCake.

Lengths: Lengths displayed on items are only for reference and might not be standard. Customers are responsible to check for the actual size of the item and making sure that they fit them.